What if I forgot or lost the PIN assigned to me by the DMV?

Online License Renewal, Vehicle Registration and More

If you're fortunate enough to reside in a state or county offering online DMV services, you will need a personal identification number (PIN) to access your records. If you lose or forget your PIN, you'll need to contact your DMV. Each state is different, so retrieval requirements will vary. But more than likely it will be no different than retrieving a lost password for an online bank account or catalog company. You'll notify the DMV and it will then e-mail you your lost or forgotten PIN. Depending on state, you may be asked to answer a personal question, like what is your mother's maiden name, or what was the name of your first pet.  

Having a PIN is important. With it you can conduct most of your DMV requirements from the comfort of home. This includes: registration renewal, drivers license renewal and updating a name change or an address change on your vehicle registration and/or drivers license.  

To make remembering your PIN easy, some states, like North Carolina, for example, will even allow you to customize your PIN; change it to something more personally relevant. 

For PIN assistance, check with your DMV.

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