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How do I file a claim in GA regarding a lemon? Georgia
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GA Lemon Law Claims Process
The state’s Lemon Laws are designed to hold manufacturers accountable for cars that require extensive auto repair within the first months of owning or leasing them. Cars covered under GA Lemon Law include new cars, still in the original owner’s possession.Cars not covered under GA Lemon Law include the following:
- Used cars.
- Cars that have changed ownership since purchase from the manufacturer.
- Motorcycles (including scooters).
- All-terrain vehicles (ATVs).
- Trucks exceeding 10,000 pounds.
- Boats.
- Vehicles not legally classified as motor vehicles.
How to Squash a Lemon
If you feel you might be dealing with a lemon car, the first step is to submit the following documents to the manufacturer:- A list of complaints regarding the vehicle.
- A letter requesting a mechanic to repair the vehicle.
- A notice of final opportunity for repairs to be made.
- A replacement or repurchase request if vehicle repairs do not hold.
- If your car is a leased vehicle, submit the replacement or repurchase request specific to leases.
Requesting a Hearing
Arbitration hearings must be requested within two years of vehicle purchase, or before 24,000 miles have been accrued. When requesting a hearing, you must submit copies of all owner-manufacturer correspondence to the Governor’s Office of Consumer Affairs, to include, but not limited to:- The list of complaints presented to the manufacturer.
- The letter requesting vehicle repair.
- Documentation of attempted repairs.
- The notice of final opportunity for the manufacturer to complete repairs.
- The request for vehicle replacement or repurchase.
What a Hearing Entails
In a state arbitration hearing, each party is given the opportunity to present their case before a panel of appointed arbitrators. Arbitration hearings are scheduled within 40 days of the claim being accepted as eligible under GA Lemon Law. If the panel rules in your favor, the following will occur:- You will have the choice of vehicle replacement or repurchase.
- In the case of a replacement, you will also be awarded incidental costs.
- In the case of a repurchase, you will also receive collateral damage costs and incidental costs.
- Lemon Law attorney fees are awarded at the panel’s discretion.
- Expert witness costs are awarded at the panel’s discretion.
- The manufacturer has 40 days to comply with the panel’s ruling, or 30 days to place an appeal.
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