How do I file a claim in MA regarding a lemon? Massachusetts

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Filing Lemon Law Claims in Massachusetts

This varies according to which type of protection you're covered by, as Massachusetts has three types of Lemon Laws:

  1. Lemon Law covering new cars.
  2. Lemon Law covering used cars.
  3. The Lemon Aid law, which covers new and used cars that fail to meet the required MA inspection.
Because the new car situation is a common one and offers the broadest protection, let's look at how to file a claim with that law.

New Car Lemon Law Claims

After you've followed the lemon car rules for repair attempts, contacted the manufacturer in writing about your trouble, and still are dealing with a defective vehicle, you can proceed with your claim.

First, request the manufacturer issue you a refund or replace your vehicle. If the company fails to comply, then you can request arbitration or a hearing. See the MA Office of Consumer Affairs & Business Regulation (OCABR) site for detailed information.

If you win your case, you can again request the dealer refund your money or give you a replacement. However, now you'll have an official ruling in your favor, which will give you more leverage.

If you lose, you have the right to appeal the case in court.

Hire a MA Lemon Law Attorney

The Lemon Law road is a long one that can be difficult to navigate. That's why you might want to consult with a Lemon Law lawyer who can guide your path, ensure your rights are upheld, and perhaps give you a better chance of winning your case.

NOTE: While Lemon Law lawyers are there to help, used car buyers can help avoid being stuck with a lemon by having a certified auto repair mechanic inspect a vehicle before the purchase takes place.

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