What if the person selling a used car doesn't have complete service records?

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Incomplete Service Records

It’s not unusual for a person selling a used car not to have complete service records. Without complete service records, however, it is highly recommended that you find other ways of qualifying the condition of a used car, such as by obtaining a vehicle history report.

There are a few reasons why a used car seller doesn’t have complete service records.
  • The seller is not the original owner and doesn’t have access to service records prior to the purchase of the car.
  • The seller performed maintenance, such as oil changes, on his own. These are not reported but may be perfectly good repairs.
  • The seller never performed regular maintenance on the car.
  • The seller lost or didn't keep service records.
All of these are causes for concern when considering purchasing a used car, because without complete service records, you don’t know whether a car was properly maintained or if it is prone to mechanical failure.

Getting Information

The fact is, for all of the above reasons, it’s common for a person selling a used car not to have complete service records. Therefore, the onus is on you to find that information on your own. The best way to do that is to obtain a vehicle history report. A vehicle history report can tell you many pertinent details about the history of a used car, including title and ownership history, accidents, repairs, frame damage, and whether the car was ever salvaged. Ordering a vehicle history report online is the most convenient way to get the information you need before making your next used car purchase.

In addition, after you select a car you're serious about purchasing, have a reputable mechanic examine it. The mechanic will be able to tell if the car got regular oil changes or whether it hasn't been touched in 10 years, and should give you an idea of the problems that may arise.

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